Support

Last updated: November 13, 2025

Need help with WhisprFit AI? This page explains the fastest ways to get answers, report issues, and request account or data actions.

1) How to Contact Us

• Email: support@whisprfit.ai
• Response time: We typically reply within 1–2 business days.
• Hours: Monday–Friday, 9:00–18:00 ET (U.S.)

2) Reporting a Problem (Bugs or Issues)

When you email us, including the details below helps us resolve issues quickly:

• A brief description of what went wrong
• Steps to reproduce the issue (what you tapped/said, in order)
• What you expected to happen vs. what actually happened
• Device and OS version (e.g., iPhone 15 iOS 18.0; Pixel 8 Android 15)
• App version (if available)
• Screenshots or a short screen recording (optional but very helpful)
• Date and approximate time the issue occurred

3) Feature Requests & Feedback

We love hearing how we can make WhisprFit AI better. Send ideas and suggestions to support@whisprfit.ai with the subject “Feature Request.”

4) Account & Data Requests

You can request the following at any time:

• Account deletion
• Conversation/chat history deletion
• Nutrition log deletion
• Body measurement deletion
• Data export (where available)

To make a request, email support@whisprfit.ai from the email address tied to your account. For details on how we handle data, see our Privacy Policy.

5) Troubleshooting Basics

• Update to the latest app version.
• Force-quit and reopen the app.
• Check your internet connection.
• Ensure microphone permissions are granted for voice features.
• Try again after a few minutes—services may be temporarily busy.

6) Frequently Asked Questions

6.1 Is WhisprFit AI medical advice?

No. WhisprFit AI is for general wellness only and does not provide medical advice. See the Terms of Service for details.

6.2 Where can I read your privacy practices?

See our Privacy Policy for how we collect, use, and protect your data.

6.3 How long until I hear back?

We aim to respond within 1–2 business days. Complex issues may take longer, but we’ll keep you updated.

6.4 I can’t log in. What should I do?

Make sure you’re using the correct email, check for typos, and ensure you have a stable internet connection. If problems persist, email us and include any error messages you see.

7) Early Access (MVP) Notice

WhisprFit AI is in early release. Features may change, and you may encounter occasional bugs. Thank you for your patience and feedback—it directly helps us improve.

8) Emergency Disclaimer

Do not use WhisprFit AI for medical emergencies. If you are experiencing a medical emergency, call your local emergency number immediately (e.g., 911 in the U.S.).